The Health Experience Agency.

Paul has been with aha! since its inception in 2017, leading the company and directing the product and service offerings. For over 25 years, his enthusiasm for superior user experiences and the creative use of technology has fueled his digital marketing and advertising career. Paul's goal is to share this drive with aha!'s clients, exploring transformative new ideas that delight consumers and patients.

As an avid runner and cyclist, Paul is a keen user of the latest consumer health and fitness technology, including fitness wearables and platforms (you can follow him on Strava). He appreciates when this technology seamlessly integrates into the activities he enjoys, amplifying the overall experience. It’s these aha! moments of inspiration that Paul aims to build upon in his work.

With more than 20 years of experience in digital project leadership and delivery at diverse organizations, Cindy doesn’t simply deliver experiences. She delivers sustainability — ensuring the client can keep up the same quality and magnitude once the project is handed over. At aha!, she solves for the cure, not the symptom. Fueled by curiosity, energy, and determination, Cindy quickly picks up the knowledge needed for any project and puts together the teams that succeed in delivering.

At home, Cindy loves her Peloton because it feels like you're riding together, though you're alone. When it comes to healthcare, we too often feel alone and left wondering, What happens next? Cindy works at aha! because she wants her family — and everyone — to feel partnered with their healthcare. We're all in this together.

Sam directs Experience Design at aha! with a passion for delivering transformative work that benefits both providers and their patients. With more than 20 years in creative technology and experience design, he always finds the sweet spot that merges the business’s requirements with the end-users’ desires. He does this through in-depth user research, helping clients articulate what they really need, and, of course, superior experience design.

Knowing that there is an enormous amount of data and information on our personal healthcare, but patients still often feel confused and powerless within siloed behemoth systems, Sam is motivated by his determination to bring more transparency and simplicity to healthcare. In turn, this helps patients become better-educated partners with their providers and, ultimately, healthier and happier consumers.

With over 20 years of technology leadership for some of the world’s largest brands (including Volvo, Nike, Pepsi, and Microsoft) Tim leads and develops the overall technology strategy at aha. He provides thought leadership on technical issues to clients, aiming to build collaborative relationships with their internal teams to overcome challenges and train them to sustain their investments going forward. Tim takes pride in mentoring and overseeing the work of aha!’s Developers, ensuring that the digital experiences delivered meet and surpass all expectations.

Tim and his wife, Kelli, are the parents of three children, including twins, so of course simplifying healthcare is important to him. In the rare moments he has to himself, he crafts custom wood furniture, plays golf, and enjoys smoking meats and other delicious things. He also takes photos.

With a positive attitude and a relentless focus on collaborating with client teams to take their brands forward, Jessica leads client services and account management at aha. As the connective tissue between aha! and their clients, Jessica never loses sight of the big picture. She always knows what is happening across all projects for her clients and is able to bring forward solutions to advance their goals.

Having a strong background in higher education and advertising, Jessica was drawn to aha! because of their user-centered approach, which improves patient experiences — a mission that deeply appeals to her. Outside of work, Jessica enjoys gardening, mixology, baking, and crafting, as well as acting like a big kid with her two children, husband, and dog.

With a passion for (and a lot of experience in) creating products that are simple to use and maintain, Marc is an active contributor to both front- and back-end architecture. He loves working with the creative and technology teams at aha! to develop meaningful digital experiences that always hit the bullseye. Marc is inspired by the people he works with — the breadth of combined knowledge makes collaborating with his colleagues a joy.  And, of course, collaboration is the heart of every project at aha.

While Marc has been smitten with computers and programming since he first used an Apple IIc (the 7.5 lb “laptop”) in the 80s, his first love is music. He studied piano and later learned to play by ear, picking up guitar, bass, and drums. Marc believes that, much like music, a well-orchestrated design and codebase can be something truly beautiful.

Morgan Lees’ interest in health and wellness began when she completed a marathon at 18 — six months after finding an old copy of “Running a Marathon for Dummies.” She was drawn to Project Management from the beginning of her career, where the constant problem solving and collaboration with multiple work streams got her hooked. It’s these professional and personal interests that bring her to aha!, where she finds joy in setting her teams up for success and seeing them prosper as they drive toward the common goal of delivering outstanding work.

Outside of aha!, Morgan teaches barre classes. A natural introvert, the instructor training was stressful, but seeing it through taught her much about facilitation and has improved her public speaking, both skills she has leveraged in her role at aha.

With an impressive career leading major advertising agencies, design studios and business startups, Kevin brings a holistic, design-centric approach to improving client’s businesses — through his multidisciplinary Design expertise (including strategy, brand, UI + UX, product, packaging, and advertising).

Forever curious, Kevin is always pursuing new experiences and seeking knowledge. He is fascinated by the way human life has been massively transformed by innovative computer technology. Building better digital experiences that improve our lives (and health) with aha! is both fascinating and a noble cause. Kevin envisions a future where our homes act as hospitals (no surgery), tools that monitor health wherever we roam, and medical assistance and intervention is available when and where it’s needed.

Drew is an architect for front-end solutions at aha! He works to create clean codebases and frameworks that execute the clients’ needs and wants. He also collaborates closely with UX and Design to ensure that the product provides the best possible experience for the end user. In short, Drew turns aha!’s designs into code-based reality.

Outside of work, Drew strives to challenge himself, spending his free time learning woodworking skills, new songs on the guitar, and rad moves on his skateboard. Similarly, he finds fulfillment in his work at aha! through overcoming the technical challenges of his projects and constantly expanding his understanding of front-end technologies. He takes pride knowing that his work ensures any patient can engage with the experiences he creates and, therefore, utilize the providers’ services to keep them well.

As the driver of Content Strategy for aha!, Bob puts his years of experience in developing flexible and sustainable content solutions to work for our clients, creating and maintaining robust content systems that deliver extraordinary user experiences, achieve business goals, and are built to last.

Outside of his role at aha!, Bob enjoys writing fiction, which relates to his work because designing content as a content strategist and creating narratives as a fiction writer both tap into the need to understand the audience and work within defined structures and expectations to create positive and memorable experiences. Bob is also an avid cyclist who captains a team that rides in various health-related charity fundraisers, including Moveable Feast of Maryland's Ride for the Feast and Bike MS in Washington, D.C.